Welcome to Soulmates & Sawdust! We are committed to delivering your order accurately, in good condition, and on time.

Processing Time:
Orders are processed within 2-3 business days.
Custom or made-to-order items may require additional processing time, typically 1-2 weeks.

Shipping Methods and Costs:
We offer standard, flat rate shipping and calculated at checkout. Some orders may qualify for free shipping.

Delivery Time:
Standard shipping: 2-3 business days.
Delivery times may vary based on the carrier and destination.

Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking information.

International Shipping:
We currently not not ship to international locations.

Shipping Delays:
We are not responsible for delays caused by the carrier or customs.
In case of significant delays, please contact us for assistance.